Cutting the Cost of Research: KPO for Financial Services Firms
New York – With fears of recession looming, many
institutional investors are undoubtedly worrying about the impact an economic
downturn may have on their investment portfolios. To offset losses from a
potential downturn, we suspect that the more proactive financial institutions
have already begun investigating cost-cutting measures. For many buy side and
sell side institutions, research is a cost center, and as such, it is a likely
candidate for restructurings and downsizings. The recent rise of the Knowledge
Process Outsourcing (KPO) industry makes this scenario especially likely, but the
decision of whether and how to outsource analytical work will not be easy.
Knowledge Process Outsourcing is a great way for financial
institutions to leverage a vast pool of relatively inexpensive analytical
talent. Although it may be hard to find appropriately qualified applicants for
senior-level analytical positions in KPO centers like India and Singapore,
these places are filled with credentialed candidates who can provide junior
analyst support or maintenance research at competitive rates. Yet outsourcing
analytical work is not always a clean process. Managing outsourced research teams
can be tricky, especially in countries that are distant and foreign.
Research firms that have decided to outsource some of
their analytical work also face the question of whether to establish a captive
KPO structure or employ a third-party KPO firm. In recent years, dozens of KPO
firms have emerged to serve the needs of buy side and sell side analysts, and
intense competition in this sector has driven down prices for many of the
services provided by third-party KPO firms. For companies that have an ongoing
need for outsourced analytical support, however, captive KPO structures might
make the most sense in the long-term, even if there are hefty start-up costs in
the short term.
Integrity is watching development in the KPO sector
closely and tracking the offerings of the major KPO firms. In our upcoming
ReseachFocus report on channel checking, we will provide information on the KPO
firms that are best suited to provide outsourced channel checking services (in
addition to other providers of channel checking work). Eventually, we plan to
produce a major report on how buy side and sell side analysts can leverage KPO
to enhance and streamline their analytical processes.
In the meantime, stay tuned for more analysis on the KPO
sector in these pages.
Posted at 10:02 am by William Greene
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